Shipping Information

  • Processing time is separate from shipping time.
  • Orders are processed Monday-Friday (excluding holidays).
  • Please allow 7-14  business days for your order to ship.
  • Shipping timelines do not apply to orders shipped to APO/FPO addresses.
  • Exclusive and/or Limited Edition/Limited Stock item(s) may require longer processing time(s). An order containing an item with a longer processing time will not be split.

     

     METHOD TIME RATE
    USPS/Standard 3-7 Business Days Calculated at checkout based on order size
    International 7-10 Business Days Calculated at checkout based on order size

     

    We currently ship to: Australia, Austria, Bahamas, Belgium, Brazil, Canada, Finland, France, Germany, Hong Kong, Ireland,Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States, and United States Minor Outlying Islands.

    Shipping fees are non-refundable.  For items returned to  Tru Kolors due to an undeliverable addresses or issues with customs, refunds will be issued for the net price of your item(s) minus the shipping charge.

    Tru Kolors does not hold or accept any responsibility for packages that have been stated as items lost, stolen, stuck in transit, or delivered. We do not issue refunds or store credit for packages that the courier confirms as lost in transit or delivered. Concerns or questions about your order after it has shipped should be made to the carrier directly. The Customer Support Team can only see the same tracking information given to the customer through the tracking number.

    International Shipping: Tru Kolors is not responsible for the payment of customs or VAT Fees. The fee varies and is determined by each country and cannot be calculated in advance. By processing an order, you agree and acknowledge you will pay any customs and VAT fees that may occur.

    Sign up and stay tru

    Size Chart
    TEE SIZE CHART (IN INCHES)
      XS S M L XL XXL XXXL
    BODY LENGTH 27 28 29 30 31 32 33
    BODY WIDTH 16 1/2 18 20 22 24 26 29
    SLEEVE LENGTH 8 8 1/4 8 5/8 9 1/2 9 5/8 10 1/4 10 7/8
     
    HOODIE AND CREW SIZE CHART (IN INCHES)
      XS S M L XL XXL XXXL
    BODY LENGTH 26 27 28 29 30 31 32
    BODY WIDTH 18 19 20 22 24 26 27
    SLEEVE LENGTH 32 1/2 33 1/2 34 1/2 35 1/2 36 1/2 37 1/2 38 1/2

    HOW TO FIND YOUR SIZE (* USING A SOFT MEASURING TAPE)

    * IF YOUR MEASUREMENTS ARE BORDERLINE BETWEEN TWO SIZES, ORDER THE SMALLER SIZE FOR A TIGHTER FIT OR A THE LARGER SIZE FOR A LOOSER FIT.

    CHEST:

    WHILE STANDING, MEASURE AROUND THE FULLEST PART OF THE CHEST. KEEP THE MEASURING TAPE HORIZONTAL AND SNUG, YET COMFORTABLE.

    WAIST:

    WHILE STANDING WITH ONE FINGER BETWEEN THE MEASURING TAPE AND BODY, MEASURE AROUND THE NATURAL WAIST. (TYPICALLY AROUND THE SMALL OF THE BACK - FOUND BY BENDING THE BODY TO ONE SIDE AND FINDING THE NATURAL INDENTATION OF THE TORSO).

    HIP MEASUREMENT:

    WHILE STANDING WITH FEET TOGETHER, MEASURE AROUND THE FULLEST PART OF THE HIP, 7-10” BELOW THE WAIST, WHILE KEEPING THE TAPE PARALLEL TO THE FLOOR.

    INSEAM:

    MEASURE FROM THE TOP OF THE INNER LEG, STRAIGHT DOWN THE LEG AND COMPARE TO THE LISTED MEASUREMENT.

    TO CONVERT FROM INCHES TO CENTIMETERS:

    1 INCH = 2.54 CENTIMETERS